Reliance-backed hyperlocal delivery app Dunzo has gone offline following the departure of cofounder and CEO Kabeer Biswas after he joined Flipkart. Dunzo , which was once at the top of India's ... Dunzo was founded in July 2014 by Kabeer Biswas, an alumnus of the NMIMS, University of Mumbai. [10][11] Before Dunzo , Kabeer founded a company called Hoppr, which was acquired by Hike Messenger in 2014. [12] Dunzo started in 2014 by offering a WhatsApp-based concierge service that evolved into a full-fledged delivery app. The start-up made a pivot to quick commerce in 2021–22, offering grocery deliveries in under 20 minutes through dark stores. A closer look at the events of the past few years reveals a series of strategic missteps, financial mismanagement, and operational challenges that eventually led to the downfall of Dunzo .
