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Contribute your rendering of the National Anthem of India at: https://rashtragaan.in/ Contribute your rendering of the National Anthem of India at: https://rashtragaan.in/ RailMADAD is an app that allows passengers to lodge complaints or give suggestions about trains, stations, freight or parcels through UMANG app. Users can also track the status of their complaints and inquiries on this portal. Salient features of Rail Madad application Rail MADAD registers a complaint with minimum inputs from passenger (option of photo also available), issues unique ID instantly and relays the complaint online to relevant field officials for immediate action. The action taken on complaint is also relayed to passenger through SMS, thus fast tracking the entire process of redressal of complaints through digitisation. The app also displays various helpline numbers (e.g., Security, Child helpline etc ... ·SMS - MADAD (space) "C omplaint Description" send to 139 Source : Western Railway CMS Team Last Reviewed : 08-10-2025