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Swiggy pulls the plug on Genie Swiggy permanently shuts down its hyperlocal delivery service Genie across cities, shifting focus to higher-margin platforms like Instamart and Bolt. The move comes ... For many users across Mumbai, Delhi-NCR, Bengaluru and Pune, the Swiggy Genie service has disappeared. There are several reports that claim that the service has been discontinued or shut, however, in a couple of posts on X, Swiggy has suggested that the company is only temporarily suspended. Swiggy has paused its personal errand service, Genie , across major Indian cities due to operational constraints. The article explores the challenges and failures of errand delivery models in India, and how Swiggy is focusing on food and grocery delivery instead. Swiggy has temporarily suspended its hyperlocal delivery service Genie across several cities days after expanding its 10-minute delivery service, Bolt. The pickup-and-drop service, available in 70 cities, cannot be found on the Swiggy app in most locations.
