Conflict management involves resolving disagreements effectively in the workplace or personal life. It uses strategies like communication, negotiation, and problem-solving to address conflicts. Mastering conflict management leads to better teamwork, productivity, and healthier relationships. Conflict Management involves resolving disputes in a constructive way to minimise harm, promote growth, and strengthen team relationships and collaboration We will explore the definition, types, and importance of conflict management and learn the common conflict management styles and the role of technology in conflict resolution. In this article, we explain what conflict management is and why it’s important, tips on choosing one of five common conflict management strategies (with examples) and the skills you need to successfully manage conflict in the workplace.

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