Answer : A complaint may be made against Jio under the following circumstances: 1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice. The ‘Run Diagnostics’ feature enables you to raise a Service Request so that our Field Engineer can fix it at the earliest. The Complaint Centre of the service provider, immediately on receipt of a complaint from a consumer, shall register such complaint and communicate, through SMS, to the consumer the docket number , date and time of registration of the complaint and the time within which the complaint is likely to be resolved. How do I contact customer care? You can easily manage your account & services tasks through the MyJio app, which lets you: To download MyJio app, Click here You can also call us at 199 for any mobile service-related queries. Chat with us! Still need to discuss something?
