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Learn what operations management is, how it improves profits and customer service, and what roles and responsibilities it involves. See examples of operations management in different industries and how it affects the organization's performance. Operations management executes backend business functions by overseeing manufacturing, inventory, and quality control to prepare products for the market. At a glance, here's what you need to know about this impactful field: What is operations management? It is a question that many people ask, and it can be challenging to provide a concise answer. Simply put, operations management (OM) definition can be the process of planning, organising, leading, and controlling the resources and activities of a company to achieve its goals. It encompasses everything from production and manufacturing to logistics and customer service. In this blog post, we will explore operations management definition in more detail and ... What is operations management – a simple introduction Operations management is basically people management. Most business departments focus on very specific goals – marketing means getting more sales for your business, HR keeps your employees happy, and so on. Operations management, on the other hand, involves getting the most out of your company resources. These can involve your employees (doing more work that creates value), technology (maximum efficiency in manufacturing, for example ...