Root cause analysis: Learn how to identify and

Learn how to identify and solve problems' root causes with root cause analysis , a process of uncovering the main contributing factors. Follow eight steps to perform a root cause analysis using the congruence model and other tools. What is Root Cause Analysis ? Root cause analysis (RCA) is the process of identifying the source of a problem and looking for a solution so that the problem is treated at the root level. This way, organizations and professionals can look beyond the symptoms of the problem and work on where the real cause exists. What is Root Cause Analysis? Root Cause Analysis is a structured investigation technique designed to uncover the true origin of a problem . Rather than treating surface-level symptoms, RCA seeks to identify what failed in the system or process, and why that failure occurred. RCA ( Root Cause Analysis ) is a structured and effective process to find the root cause of issues in a Software Project team. If performed systematically, it can improve the performance and quality of the deliverables and the processes, not only at the team level but also across the organization.